As machine learning progresses, conversational AI will become increasingly natural in its interactions and will also be able to resolve more complex issues. It is to be expected that the technology will increasingly behave like a real dialogue partner and make customer communication even more personal and effective.

Yes, companies must ensure that all data collected is processed and protected securely. Data protection and transparency are crucial to maintaining customer trust and complying with legal requirements.

Conversational AI kann auf Basis von Kundendaten Muster erkennen und spezifische Vorlieben oder Anliegen berücksichtigen. Dadurch sind maßgeschneiderte Antworten und Empfehlungen möglich, die auf die individuellen Bedürfnisse jedes Kunden eingehen.

Chatbots and conversational AI improve customer communication by offering fast responses, round-the-clock availability and high scalability. This increases customer satisfaction, saves costs and allows thousands of enquiries to be processed simultaneously.

Chatbots are simple programmes that can give predefined answers to typical questions. Conversational AI, on the other hand, uses advanced technologies such as machine learning and natural language processing (NLP) to conduct more complex and dynamic dialogues that look like real conversations.

TYPO3 is user-friendly and enables editors without in-depth technical knowledge to manage content efficiently. However, developer knowledge is advantageous for the setup and customisation.

TYPO3 enables seamless integration with various systems, including ERP, CRM and PIM solutions. This facilitates the management of business content and improves the automation of processes.

TYPO3 has high security standards and is regularly updated to close potential security gaps. TYPO3 therefore offers reliable protection for B2B companies that work with sensitive data.

Yes, TYPO3 is optimised for multilingual websites and is ideal for companies that operate internationally or serve several markets. Managing multiple language versions is straightforward and user-friendly.

TYPO3 offers a high degree of flexibility, scalability and security, which are particularly advantageous for B2B companies. It enables easy integration into existing systems such as ERP, CRM and PIM, making business processes more efficient.

PWAs are platform-independent and work on all devices and operating systems that have a modern browser, whether on desktop PCs, tablets or smartphones. This makes them particularly flexible and accessible to a broad user base.

PWAs are just as secure as traditional websites, as they must run exclusively via HTTPS. In addition, the browser environment enables strict control over authorisations and offers protection mechanisms against harmful content.

Yes, thanks to caching technology, many PWAs offer basic offline functions. Once content has been accessed, it can continue to be used even without an internet connection, which makes PWAs particularly attractive when travelling.

PWAs enable companies to reach their target groups regardless of device and provide updates immediately without having to go through app store processes. They reduce technical hurdles and offer a cost-effective way to provide a near-native app experience.

Progressive web apps combine the flexibility of websites with the functionality of native apps. They run directly in the browser and do not need to be installed via app stores, which saves storage space and simplifies access. PWAs also offer functions such as push notifications and offline access that are otherwise only known from native apps.