NetFed combines over 20 years of experience with innovative technologies and a clear focus on data-based results. With a dedicated team and a high standard of responsibility and sustainability, NetFed is the ideal partner to make your digital communication successful and future-proof.

NetFed conducts five annual benchmarks in which the websites of the largest German companies are analysed. These studies provide valuable insights and set measurable standards for digital communication. Companies can benefit from the results to improve their own online presence.

NetFed's AI Code is a guideline that ensures the responsible use of artificial intelligence. It sets out ethical standards to ensure transparency, fairness and humanity in the use of modern technologies.

NetFed works across industries and supports companies from various sectors, including sustainability, HR communication, investor relations and the digital workplace. The focus is on recognising individual needs and developing customised digital strategies.

NetFed specialises in digital corporate communications and offers comprehensive services in the areas of consulting & strategy, analytics & monitoring, content & design, IT & hosting and support. The company develops customised solutions to optimise the online presence and communication strategies of companies.

As machine learning progresses, conversational AI will become increasingly natural in its interactions and will also be able to resolve more complex issues. It is to be expected that the technology will increasingly behave like a real dialogue partner and make customer communication even more personal and effective.

Yes, companies must ensure that all data collected is processed and protected securely. Data protection and transparency are crucial to maintaining customer trust and complying with legal requirements.

Conversational AI kann auf Basis von Kundendaten Muster erkennen und spezifische Vorlieben oder Anliegen berücksichtigen. Dadurch sind maßgeschneiderte Antworten und Empfehlungen möglich, die auf die individuellen Bedürfnisse jedes Kunden eingehen.

Chatbots and conversational AI improve customer communication by offering fast responses, round-the-clock availability and high scalability. This increases customer satisfaction, saves costs and allows thousands of enquiries to be processed simultaneously.

Chatbots are simple programmes that can give predefined answers to typical questions. Conversational AI, on the other hand, uses advanced technologies such as machine learning and natural language processing (NLP) to conduct more complex and dynamic dialogues that look like real conversations.

TYPO3 is user-friendly and enables editors without in-depth technical knowledge to manage content efficiently. However, developer knowledge is advantageous for the setup and customisation.

TYPO3 enables seamless integration with various systems, including ERP, CRM and PIM solutions. This facilitates the management of business content and improves the automation of processes.

TYPO3 has high security standards and is regularly updated to close potential security gaps. TYPO3 therefore offers reliable protection for B2B companies that work with sensitive data.

Yes, TYPO3 is optimised for multilingual websites and is ideal for companies that operate internationally or serve several markets. Managing multiple language versions is straightforward and user-friendly.

TYPO3 offers a high degree of flexibility, scalability and security, which are particularly advantageous for B2B companies. It enables easy integration into existing systems such as ERP, CRM and PIM, making business processes more efficient.